What do you do when a team says “I want to see everything”? That was the goal of this dashboard: to show all the user data and activity while also highlighting potentially risky activity. The Fraud team required a massive amount of information in order to come to decisions in their role - and they needed to do it quickly. My core focus for this design was to display as much information as possible in a clean and easy to read high level. The custom features I designed for this dashboard were the Channel Analytics kit, Fraud Risk Analysis Profile kit, Fraud Management kit, Aggregated Anonymous & Offline Data kit, Aggregated Refund Data kit, Aggregated Ads Data kit, and the Bits Settings kit. Like I said: they needed to see everything!

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LER NCMEC Reporting Workflow & Design

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In Product CSAT Survey & Triage Tool